FBS24 » Secretarial service
The company’s landline phone number increases its credibility and makes it look professional. No matter where you are at the moment – your client will be connected to you.
An additional virtual secretariat package includes:
- Dedicated telephone line with individual greeting
- answering phone calls
- forwarding of calls to a selected number
- providing information about the conversations held in the reports sent by e-mail
|SECRETARIAL SERVICES PACKAGES
|Scope of services
||PRIVATE SECRETARY PHONE
||Answering and forwarding messages, switching or saving and forwarding by e-mail (up to 30 received calls**)
||50 € net*
||150 € net*
* To these amounts, 21% of Dutch VAT should be added
** To the given prices are added call costs according to the operator’s tariff.
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Virtual secretariat is a great solution for companies that need a fully functional office to function properly. As we know, renting a physical premises by a company usually involves high fees. Moreover, it is necessary both to hire a person to operate the office and to purchase the necessary equipment.
The company’s choice of a virtual secretariat makes it possible to reduce costs by remote handling of individual projects, which would have to be carried out by professional staff. Virtual secretary is able to guarantee functional service of the company office for a much lower amount compared to the costs that are generated by traditional offices.
What are the benefits of a virtual secretariat?
First of all, the company can significantly reduce the costs associated with renting an office. Additionally, the entrepreneur does not have to employ a full-time secretary. Another advantage is the reduction of costs of workstation equipment.
A person planning to open a company in the Netherlands will thus be able to significantly increase the level of customer service by ensuring contact with the company. The entrepreneur will also be provided with professional telephone support by virtual secretary. The company will only account for the service package. A few or even several thousand zlotys can be saved every month.
Secretarial services manages contacts from the company’s customers in a manner, which has been established beforehand. In addition, the virtual assistant can also note the question asked by the client or give a very basic answer.
How does the virtual secretary work?
Of course, if the virtual secretary does not know the answer, she can either redirect the phone to the owner of the company or make a note of the question and then pass it on in a predetermined form. All the details of individual contacts are entered into the system so that the company owner will be able to get an e-mail report.
What is the standard offer?
The standard offer includes a telephone line as well as a landline number. It should be noted that this will definitely increase the credibility of the company. Moreover, no matter where the entrepreneur is at the moment, the customer will always be able to call the company. The cost of the package is 50 Euro net..
Additional virtual secretariat package
The entrepreneur has at his disposal a dedicated telephone line with an individual greeting, which definitely increases the level of service. Secretary service guarantees answering phone calls. Conversations can also be redirected to the selected number. The entrepreneur will also receive important information about all the calls made. Reports will be sent to the company via e-mail. Secretarial services in such a package cost 150 Euro net.
To these amounts, 21% of Dutch VAT should be added.